What should I do if I experience any technical challenges?

Many problems, server error messages or other page display issues are caused by your browser. Here are some ways to remedy:

  • Make sure your browser is a current version of Chrome, Firefox or Safari.
  • Check your browser settings to make sure both JavaScript and cookies are enabled
  • Clear your browser’s cache. Click on these links for instructions on clearing your cache on different browsers: Chrome, Firefox or Safari

If you experience any technical issues that you can’t remedy on your own, contact the FedLearn help desk at [email protected]m for prompt support

The help desk is available Monday–Friday from 8 a.m.–6 p.m. Eastern time. If you need support outside of these hours, we will respond as quickly as possible the following morning (and on Monday morning if over the weekend).