• After logging in (refer to “How do I log into my FedLearn account?”), courses will be available in “Assigned to You” carousel at top of homepage. Use arrows at far right and left sides of screen to navigate this carousel
• Choose course and click its associated summary box to be directed to main course page
• In dark blue course box, click red “Go to Course” button

• On any page of platform, click magnifying glass icon by your name to right of top menu to perform keyword search
• Input desired keyword(s) associated with topic and list of resources will be displayed for you to peruse. Helpful tip: Avoid acronyms. Spell out search terms. If you use acronym, platform will retrieve all resources containing it (e.g., use “artificial intelligence instead of “AI”).

There are two ways to begin:

• Review detailed online course descriptions on fedlearn.com by clicking on “Courses” on the top menu of the homepage. Once registered for the platform, you will be directed to that specific course page to purchase or
• Review shorter course descriptions and purchase directly on the platform after you are registered and logged in:
  • Search for courses by clicking the magnifying glass icon at the upper right-hand corner of any page of the platform (just to the left of your name and profile image). Any courses associated with your search will be displayed.
  • After finding an online course of interest, click on the course tile to learn more about the course content and price. Note: Some content on the platform (e.g., videos, podcasts, reports and other documents) is available at no cost to you. After clicking on a free content tile, you will be immediately directed to the material for your review.

To purchase:

1. Click the red "Buy" button
2. Securely input your credit card and other information and click the red “Pay” button. After payment is processed, you will receive a receipt via email. 
3. Your online course will them be available in the "Purchased Courses” carousel at the top of the homepage.

Yes! FedLearn manages a growing repository of thousands of publicly available, non-classified resources (e.g., reports, podcasts, videos) from a variety of sources (e.g., Congressional Research Service, war colleges, military services) that are searchable by keyword(s) (refer to “How do I search for other courses/content not assigned to me?”). Helpful tip: Courses/content available at no cost are marked as “Free” in course/content summary boxes.

There are three types of FedLearn courses:

• Chapter-based courses – Comprised of more than one chapter (lesson) or module. Each chapter is a separate file.
• Video-based courses – Course components (e.g., videos, assessments and virtual activities) are separate files.
• Single-module courses – Made up of one module. Entire course is a single file.

Important! If you click the large arrow on the far right of the screen while taking any type of course and are pushed to another screen with text stating you have reached the end of the course, click the large left arrow to return to the course

The experiences of navigating the different types of courses are similar. However, there are some key differences to note

Chapter-Based Courses

• Click large grey arrow in center of screen to launch each chapter
• Use large arrows at far right and left of screen to move among chapters
• View chapter-based course functionality table

Video-Based Courses

• Access same way as chapter courses and click arrow at far left of bottom menu (under video screen) to begin/play first video
• Navigation of video courses is same as chapter courses. Use large arrows at far right and left of screen to move among different course components
• View video-based course functionality table

Single Module Courses

• Access same way as chapter courses and click “Start course” button to begin
• View single module course functionality table

If you successfully passed all graded assessments, you can download a certificate of course completion. All certificates are stored under the “My Learning Data” tab on the top menu of any page on the platform. To access:

• Click “My Learning Data” on main menu
• Click “Certificates” on middle menu to view list of certificates in chronological order according to when they were completed
• Click icon under “Download” column by course title to download
• Important! Itmay take several minutes for the certificate to appear after completing a course.

IThere are two reasons why you will not see a course completion certificate under the “My Learning Data” tab (refer to “How do I access/download a certificate of course completion?):

• Did not achieve score of 80 percent on all graded course quizzes and/or final exam. If you did not achieve targeted score(s), remedy by retaking assessment(s) or
• Did not click last screen in course for all course types or did not click last screen of each chapter for chapter-based courses.

You can check if the latter is the issue by reviewing your course progress:

• All courses: Click upward, zigzag arrow (next to “Progress”) at bottom left of dark blue box under course window. Completed chapter or component will have green check mark to right of its title. Uncompleted chapter or component will have grey check mark. If section is marked incomplete, return to it and make sure to progress to last screen
• Chapter-based courses: Can view all chapter “tiles” at top of screen. When a chapter is complete, its tile will be surrounded by green frame and accompanied by green check mark. So, no green frame and check mark likely means you did not progress to last screen in chapter. If chapter is marked incomplete, return to it and make sure you progress to last screen

Yes! You can provide feedback by “liking” and rating FedLearn courses and content. Your feedback is most important to us. Please moment or two to provide any feedback to the benefit of your fellow learners. To do so:

• Click any course or content summary box
• After being directed to specific course or content description box, you can "like” the course or piece of content by clicking the heart icon under the course description or rate the course or piece of content by clicking the stars at the right of the box. (Five stars is the highest rating; one star is the lowest.)

If you have more substantial feedback to share about your experience on FedLearn or any of our courses or content, please email [email protected]. We want to hear from you!