Any “lags”are due to thespeed of your internet connection. You will havedifferent experiencesusing NIPRNETversus your home network.

We highly recommend that you take all FedLearn courses at home. As a second option, you can use a U.S. Department of War cloud-based virtual desktop. Because FedLearn is integrated with U.S. Air Force Digital University, our platform is “whitelisted” in the DoW cloud, which improves your learner experience while in a virtual desktop environment.

Most current browsers will work. For best performance, we recommend the latest versions of Chrome or Firefox.

Many problems, server error messages or other page display issues are caused by your browser. Here are two ways to remedy:

• Make sure your browser is current version of Chrome or Firefox or check your browser settings to ensure both JavaScript and cookies are enabled
• Clear your browser's cache. Click these links for instructions on clearing your cache in Chrome or Firefox

If you experience any other technical issues, please contact the FedLearn helpdesk at [email protected]

The FedLearn team is available Monday–Friday from 8 a.m.–6 p.m. Eastern time. If you need support outside of these hours (or on Federal holidays), we will respond as quickly as possible the following morning. If you need support over the weekend, we will reply first thing Monday morning.