Help & Support – Your Account

  • Click the dark-blue "Register" button at the top right of the fedlearn.com homepage to be directed to the platform registration page or visit the platform registration page directly at sensory.fedlearn.com/register
  • Once on the registration page, enter the four required fields (all fields are case-specific):
    • First name
    • Last name
    • Job title
    • Email – Your email address will also be your user name. If you are accessing FedLearn under a customer’s account, use your professional address account (case-sensitive)
    • Password – Your password must be eight characters long and contain one uppercase character, one number and one special character (e.g., $, #)
    • Confirm password – Reenter your selected password
  • Click box under form fields to accept FedLearn Privacy Policy and Terms of Service
  • Click red “Create Account” button
  • Receive confirmation email from FedLearn with validation link to complete registration process. Important! Check your junk folder if you do not see email within few minutes after submitting

Your FedLearn username is the email address attached to your account. Remember: Usernames are case-sensitive.

  • Click red "Sign In" button right of main menu on fedlearn.com homepage or visit sensory.fedlearn.com/login to be directed to platform login page
  • Enter your email (username) and password
  • Click “Sign in” button

  • Click your name at upper right-hand corner of any page of platform to be directed to “My Account”
  • Click blue “Logout” button at upper right-hand corner of page

  • Click your name at upper right-hand corner of any page on platform to be directed to "My Account"
  • From there, you can reset your password or add/edit these fields:
    • Profile image (must be less than 3MB in size)
    • First name
    • Last name
    • Email
    • Job title
    • Agency/company
    • Country
    • City
  • After you make any changes, click red “Save” button at bottom of page